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Table of Contents Open Big Data Management and Innovation Marijn Janssen, Matti Mäntymäki, Jan Hidders, Bram Klievink, Winfried Lamersdorf, Bastiaan van Loenen, Anneke Zuiderwijk (Eds.) Front Matter Keynote Panel Driving Innovation Using Big Open Linked Data (BOLD) Panel Yogesh Dwivedi, Vishanth Weerakkody, Marijn Janssen, Jeremy Millard, Jan Hidders, Dhoya Snijders, Nripendra Rana, Emma Slade 3-9 Adoption Adoption of Mobile Banking in Jordan: Exploring Demographic Differences on Customers’ Perceptions Ali Alalwan, Nripendra Rana, Yogesh Dwivedi, Banita Lal, Michael Williams 13-23 Young-Elderly Travellers as Potential Users and Actual Users of Internet with Mobile Devices During Trips Niklas Eriksson, Susanna Fabricius 24-35 An Empirical Study on the Adoption of Online Household e-waste Collection Services in China Shang Gao, Jinjing Shi, Hong Guo, Jiawei Kuang, Yibing Xu 36-47 Perceptions of Teachers and Guardians on the Electronic Record in the School-Family Communication António Abreu, Álvaro Rocha, Manuel Cota 48-62 Cryptocurrencies as a Disruption? Empirical Findings on User Adoption and Future Potential of Bitcoin and Co Aaron Baur, Julian Bühler, Markus Bick, Charlotte Bonorden 63-80 A Systematic Review of Impediments Blocking Internet of Things Adoption by Governments Paul Brous, Marijn Janssen 81-94 Understanding the Adoption of Mobile Internet in the Saudi Arabian Context: Results from a Descriptive Analysis Abdullah Baabdullah, Yogesh Dwivedi, Michael Williams, Prabhat Kumar 95-106 Conceptualising and Exploring User Activities in Social Media Marcel Rosenberger, Tobias Lehmkuhl, Reinhard Jung 107-118 Understanding the Determinants of Privacy-ABC Technologies Adoption by Service Providers Ahmad Sabouri 119-132 Consumers’ Perceptions of Social Commerce Adoption in Saudi Arabia Salma Abed, Yogesh Dwivedi, Michael Williams 133-143 Big and Open Data Linking Operational Business Intelligence with Value-Based Business Requirements Tom Hänel, Carsten Felden 147-159 Operationalizing Data Governance via Multi-level Metadata Management Stefhan Helvoirt, Hans Weigand 160-172 A MapReduce Based Distributed Framework for Similarity Search in Healthcare Big Data Environment Hiren Sarma, Yogesh Dwivedi, Nripendra Rana, Emma Slade 173-182 Big Data, Big Opportunities: Revenue Sources of Social Media Services Besides Advertising Julian Bühler, Aaron Baur, Markus Bick, Jimin Shi 183-199 Big Data Analytics as a Service for Business Intelligence Zhaohao Sun, Huasheng Zou, Kenneth Strang 200-211 Linked Relations Architecture for Production and Consumption of Linksets in Open Government Data Petar Milić, Nataša Veljković, Leonid Stoimenov 212-222 Budgetary Data (in an Open Format) Benefits, Advantages, Obstacles and Inhibitory Factors in the View of the Intermediaries of this System: A Study in Latin American Countries Gisele Silva Craveiro, Cláudio Albano 223-235 Transparency Dimensions of Big and Open Linked Data Ricardo Matheus, Marijn Janssen 236-246 Open Data Landscape: A Global Perspective and a Focus on China Charles Shen, Zainab Riaz, Madhuri Palle, Qiurui Jin, Feniosky Peña-Mora 247-260 Open Data Platforms and Their Usability: Proposing a Framework for Evaluating Citizen Intentions Kawaljeet Kapoor, Vishanth Weerakkody, Uthayasankar Sivarajah 261-271 E-Business, E-Services and E-Society Enabling Flexible IT Services by Crowdsourcing: A Method for Estimating Crowdsourcing Participants Yiwei Gong 275-286 Mining Learning Processes from FLOSS Mailing Archives Patrick Mukala, Antonio Cerone, Franco Turini 287-298 Private-Collective Innovation and Open Source Software: Longitudinal Insights from Linux Kernel Development Dirk Homscheid, Jérôme Kunegis, Mario Schaarschmidt 299-313 Towards a Set of Capabilities for Orchestrating IT-Outsourcing in the Retained Organizations Bas Kleinveld, Marijn Janssen 314-325 Why Do Small and Medium-Size Freemium Game Developers Use Game Analytics? Antti Koskenvoima, Matti Mäntymäki 326-337 Dynamic IT Values and Relationships: A Sociomaterial Perspective Leon Dohmen 338-353 Designing Viable Multi-sided Data Platforms: The Case of Context-Aware Mobile Travel Applications Mark Reuver, Timber Haaker, Fatemeh Nikayin, Ruud Kosman 354-365 The Conceptual Confusion Around “e-service”: Practitioners’ Conceptions Eva Söderström, Jesper Holgersson, Beatrice Alenljung, Hannes Göbel, Carina Hallqvist 366-371 Social Customer Relationship Management: An Architectural Exploration of the Components Marcel Rosenberger 372-385 Removing the Blinkers: What a Process View Learns About G2G Information Systems in Flanders (Part 2) Lies Cauter, Monique Snoeck, Joep Crompvoets 386-397 A Visual Uptake on the Digital Divide Farooq Mubarak, Reima Suomi 398-415 Sentiment Analysis of Products’ Reviews Containing English and Hindi Texts Jyoti Singh, Nripendra Rana, Wassan Alkhowaiter 416-422 Adaptive Normative Modelling: A Case Study in the Public-Transport Domain Rob Christiaanse, Paul Griffioen, Joris Hulstijn 423-434 Business Process as a Service (BPaaS) Robert Woitsch, Wilfrid Utz 435-440 Witness Workshop IT-Enabled Resilient, Seamless and Secure Global Supply Chains: Introduction, Overview and Research Topics Bram Klievink, Gerwin Zomer 443-453 Determining the Effects of Data Governance on the Performance and Compliance of Enterprises in the Logistics and Retail Sector Nick Martijn, Joris Hulstijn, Mark Bruijne, Yao-Hua Tan 454-466 Data Quality Assurance in International Supply Chains: An Application of the Value Cycle Approach Yuxin Wang, Joris Hulstijn, Yao-Hua Tan 467-478 Towards a Federated Infrastructure for the Global Data Pipeline Wout Hofman 479-490 Key Design Properties for Shipping Information Pipeline Jensen Thomas, Yao-Hua Tan 491-502 Enhancing Awareness on the Benefits of Supply Chain Visibility Through Serious Gaming Tijmen Muller, Rainer Müller, Katja Zedel, Gerwin Zomer, Marcus Engler 503-512

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